HEROware: Talking the Talk, and Walking the Walk - by Lynn Shourds

http://www.heroware.com/

Hey All - this is Lynn Shourds, President & CTO of HEROware. As software and hardware goes, it's one thing to manufacture product and sell it, and another to actually use it in-house as part of your daily routine.
I'm referring to our HERO VBCA.  This is one of the products we sell everyday and tell end-users and resellers that they need it. That's the "Talking the Talk" part.

Now for the "Walking the Walk" part. We use our product everyday in-house to protect our HEROware SBS 2008 server running Exchange and other various services. We replicate our entire server, in real-time, to our VBCA so we consistently have an up-to-the-second copy of our production server.

This past weekend we actually had to put our money where our mouth is. We had a hardware issue with our production server which slowly caused corruption in our Exchange database. On Monday morning we started working on the issue to see if we could quickly fix it. Once we determined that we were not going to be able to solve the issue in a timely manner, we failed-over our production server to our VBCA. Within our VBCA we had enabled snapshots so we could choose a point-in-time for restoration. We determined that the safe fail-over point was last Friday at 5:00PM - so we restored to that point.

In minutes our production server was spun-up into a Hyper-V session and our production server was back online and Exchange was running perfectly. This is the beauty of using the Double-Take Software product as our underlying technology...it just works!

So, we're now in fix-it mode for our original production server, but we're not in a panic since we're back up and running smoothly in our VBCA. I'm happy that our sales team "Talks the Talk" everyday, and now they have a home-grown story to back-up the "Walk the Walk" side as well.

Thanks for listening,

Lynn
>check us out at http://www.heroware.com/